Today I sent off my phone for repair under warranty get the wireless charging problem fixed. After a few Google searches trying to find out if there was a way to track the repair I found a webpage on the Samsung website (
https://www.samsung.com/levant/support/your-service/track-repair).
On there I found out that my phone will be going to TMT First Ltd. I decided to search up the place and found their website. I navigated to see what types of repairs they offer and at what price for my phone. There in the drop-down menu I couldn't find wireless charging listed.
Does this mean that there is a chance the phone will be rejected and sent back since they normally don't do such repairs?
Another concern is, on the tracking page, the problem for the phone was listed as:
- Power
- No charge
- Battery not charging
Everything is fine with my phone except the wireless charging. So, it powers on, charges through USB-C and the battery is fine charging through USB-C. There is no mention of wireless charging being the issue. Is this something I should be concerned about since it doesn't tell the repair shop what is wrong with the phone?