Hi everyone , recently brought Samsung Galaxy Note 10 plus which is uae model it wont get updates and it is still in android 10. Asked service center they refused to update it. Plz tell me how to get the latest updates.
@Shree22: If you are outside the region that the phone was intended to be used in, then this can cause compatibility issues with updates in your current location due to software variances that exist in our devices from country to country.
As a possible workaround, please try installing Smart Switch on your home computer, and checking for updates via this channel. To begin with, please follow the link below, and click on 'How Do I Get Smart Switch On My PC or Mac' to download the relevant version
Once installed, open Smart Switch, connect your Note 10+ using the USB cable that came packaged with the device, and look for an update prompt on the landing page, next to your device details.
Honestly, I've had this problem while owning the phone for the past two years. I bought it refurbished. All I did was take my old sim card out of my Note 5(T-Mobile) and popped it in, and let it restart and "Update to my carrier's software" and then when I went to my software update status, it now said that there were updates available. So I've just now updated from Android 12, from Android 10, as well as further updates with everything else.