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I'm trying to make call in keypad but something wrong happened, can't make audio calls just video !! how to fix this issue ? Please help. Thanks
First try a soft reboot by turning your phone Off and On @Jalalah
If no joy then please perform both a forum search and a Google Search to see if you get any return hits containing fixes.
Current Phone ~Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+ Samsung One Ui 3.1/ Android 11.