Issue: Receiving basic network signals. Calls/text + 4G
Length of Time: Noticeable since April 2020
Phone: #Samsung Galaxy Note 10+ 4G (SM-N975/DS)
I'm having sporadic signal reception, to the point of the phone being almost unusable. I've used Sky Mobile and now using Virgin Mobile, both which piggyback off the O2 network.
Signal status of the TW12 area states reception is available and service good. Last year there were issues with network masts that required months before they were repaired and believed that to be the cause of the issue, as my Note 10+ 4G was receiving decent signal.
I've read some model's of this phone that they were released with faulty antenna's, or their ability to receive signal reduced in order to preserve the battery from overheating.
Things I've tried to rectify/observe:
At times I may have 3 bars of signal reception, but a message will display on the top screen "Unable to find a network"/"Emergency calls only", or 4G symbol is displayed but can not get internet.
Some links to troubleshooting advice read:
How to Fix Galaxy Note10 Signal Issues (thedroidguy.com)
NFC antenna Galaxy Note 10+ repair - Free guide - SOSav
Does anyone have any experience of this, or other solutions they've tried?
Thanks in advance.
I have the same problem with my Samsung Galaxy Note 10.
I don't know if it's maybe since my phone fell on the ground and maybe I damage my antenna. I have no signal, I lose people on calls, Internet is almost impossible mission (download is fine, upload is disaster). SIM card is not a problem I've tried in other phones.
I just received a refurbished Note 10 from a BestBuy Marketplace Seller and I am having the exact same issues as described above. I can get a signal if I go into my backyard but anywhere in my house is either "no signal" or "emergency calls only". If I throw my Sim back into my old Note 5 I get a consistent 4 bars anywhere in my house.
I have tried everything mentioned above excluding a factory reset. If anyone finds a solution that would be great, or maybe Samsung can chime in. Otherwise I will be sending this back.