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Original topic:

Lost dual SIM choice in calls and messages after update to UI3. Anyone knows how to bring them back?

(Topic created on: 19/01/21 17:40)
Gorog
Apprentice
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Galaxy Note10 Series

Before updating I've always had a choice of choosing which card I want to use for calling or sending messages, those options were always visible on screen. Now after updating for calls i get pop up windows asking for SIM while in messages I have no options at all. Does anyone using two SIM cards have the same problem?

177 REPLIES 177
Andrew B
Explorer
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Galaxy Note10 Series

THANKS friend !!!

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PaulB21
First Poster
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Galaxy Note10 Series

Same thing has happened to me after an update last week. Very irritating, as it was simple before. I take it that Samsung have no intention of making any changes as this has been an issue for so long?

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Miffed
First Poster
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Galaxy Note10 Series
I stupidly did this update today (13/5/2021) without seeing these posts and also lost the dual sim ability. Noting the time lapse on these posts some five months now it doesn't look as if Samsung are listening. Time to buy a different handset by the looks of it. Not Samsung for sure. Very dissapointed as I've only had this a montor two !!
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DualSIMNote10Plus
Pathfinder
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Galaxy Note10 Series

@Miffed - all you need to do is revert back to Android 10, UI 2.5.......i have provided detailed colorful instuctions on this thread,  you cannot miss if...i believe you can find between page 11-13

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IsoGFX
Apprentice
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Galaxy Note10 Series

UI 3.0 is bad update remove dual sim buttons 😞

DualSIMNote10Plus
Pathfinder
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Galaxy Note10 Series

@IsoGFX - temp solution is to revert back to Android 10, UI 2.5

Given that is has been over 6 months....it does NOT appear that Samsung has plans to fix this issue....

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Suk86
Apprentice
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Galaxy Note10 Series

Guys, i have received a new update on my Galaxy A70 and there is new button when you want to make a new call... so this is solved in my eyes. Anyway, SMS are untouched... 

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DualSIMNote10Plus
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Galaxy Note10 Series

@Suk86 - can you please show us screen shots ? We would like to see evidence of why you think this is solved for calls....

Thats very bad news to know SMS is untouched 😞

 

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Suk86
Apprentice
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Galaxy Note10 Series

Well, then I am very sorry I was happy in advance... you can switch the SIM Card when you dial some number by keyboard... there is no change in contacts 😞

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DualSIMNote10Plus
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Galaxy Note10 Series

@Suk86 - thats terrible....we already know about that stupid button to switch....that is a terrible work around.....

you gave us FALSE hope!!! 😭😭😭

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