Is the warranty transferable?

[Zhi]

Hi I have just bought a Note 10+ from eBay, and was wondering if the warranty would transfer over to me?

[BandOfBrothers]

Going from thus thread > Galaxy-S10e-S10-S10-S10-5G/Warranty-period-remaining the Samsung Team here can check on their systems.

Hang in there until they catch up to your thread.

🌈 Stay Safe  🌈 

[Cyberxploits]

Funny that as Samsung are refusing to validate the warranty on my 22 month S8 as, although purchased from Amazon with a invoice, supposedly if the phone was not purchased from an 'authorised dealer'.

[psiva931]

Hi @BandOfBrothers I have a problem with Samsung S21 Ultra, I went to the Samsung store and they basically said the phone is not covered with the warranty as I'm not the original purchaser. I do not have a proof of purchase from Samsung nor its partners. However the phone should be under warranty although its bought by someone else, can I transfer the ownership /warranty to myself?

[BandOfBrothers]

The 24 Month Manufacturing Warranty follows the phone, but the shop can ask for proof of purchase if they wish @psiva931 

Are you able to ask the original owner for the receipt ?

Take a look at Samsungs Terms-and-conditions for your country in regards to the warranty and what they expect to be supplied by the person submitting the phone for support.

In the UK there is also Consumer-rights-act-2015. 

Look at it this way,  many people sell their phones to companies that deal in reselling used or unwanted upgrade phone's or sell phones privately to people they know or on selling sites.

If Samsung declined support to these new owners then I'd expect an increased footfall in posts here and elsewhere.

Might be worth trying another Samsung Experience Store or a Samsung Service Centre.

May I ask what's wrong with your phone ?

[psiva931]

Thanks for your response, I have requested the seller to provide a proof of purchase or transfer the warranty / invoice. The phone was purchased from a Private Seller on eBay.

Sure, i got a problem with the 0.6x camera not focusing and it's blurry. (Wide Angle)

The original Samsung Protected Sticker was on the box and it was me who opened it, but they said it can be replaced and the phone might be internally. 🤨

#SillyReasons and honestly these are not valid.

I'm from UK, the phone is a UK version and under the UK Consumer Right.

[Danuna11]

I have been told my Samsung warranty cannot be transferred unless you have receipt 

[summersue]

Im selling my flip 4 so how can i cancel warranty so it goes to the new buyer?
Expires Sept 2024
Worriee if samsung thibk new buyer stole phone if i dont cancel warranty on this device first??

[Randroid]

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