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Original topic:

Installation Failed Samsung Dex For Mac

(Topic created on: 12/08/20 12:47)
MichaelDBourke
First Poster
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Galaxy Note10 Series

Screen Shot 2020-08-12 at 9.30.08 am.png

I have had no problems with DEX for a while, but recently was asked to update and since doing so, I am unable to install Dex on my MAC? Running MacOS Mojave. Any idea why I constantly get Installation Failed?

 

 

2 REPLIES 2
TessM
Moderator
Moderator
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Galaxy Note10 Series

Hey @MichaelDBourke ,

 

I have had a look at the app specifications for Mac and it appears that Mojave is compatible with it. Could you confirm that you are meeting the rest of the specifications below?


- OS: High Sierra (macOS 10.13), Mojave (macOS 10.14), Catalina (macOS 10.15)
- CPU: Intel® Core™ i5 2.5 GHz or higher
- RAM: 4 GB (8 GB recommended)
- Hard Disk Space: At least 500 MB (recommended)
- USB: One free USB 2.0 port (USB 3.0 recommended)

 

If so, I would suggest reaching our dedicated Samsung DeX Team from here: https://help.content.samsung.com/csweb/ticket/createQuestionTicket.do

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nutrino
First Poster
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Galaxy Note10 Series

It worked for me as below.

1) Mount .dmg file (dbl-click)

2) Open Terminal.

 

cd /Volumes/Samsung\ DeX

sudo installer -verboseR -dumplog -pkg Install\ Samsung\ DeX.pkg -target /

 

3) Reboot

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