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I cannot enable 5Ghz hotspot, and can't even change the channel for 2.4Ghz!

(Topic created on: 19-08-2020 05:02 PM)
8650 Views
imBee
Apprentice
Options

Hello,

 

My 4G+ Internet speed on my phone is ~80mbps, but when I enable Hotspot and share it with my laptop, the maximum speed I get on my laptop is like 12-13mbps...

 

I tried to enable 5Ghz, or at least change the channel, but I see no options at all!

 

My phone model is SM-N975F/DS

 

Here is a screenshot of my configuration menu, these are the only options available:

note.jpg

 

Even my old "Samsung A8" phone had an "Advanced option" here and the speed of its Hotspot was much faster than Note10+ 😞

 

This is really frustrating and upsetting, any help is appreciated.

10 REPLIES 10
ynneL
Troubleshooter
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The option to enable 5ghz only is in the settings > connections > mobile hotspot and tethering section
0 Likes
imBee
Apprentice
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Thanks for replying, it's not in there either...

 

2020-08-19 20.30.31.jpg

Easty
Big Cheese
Options
Turn on Mobile Hotspot , then you can alter it
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
0 Likes
imBee
Apprentice
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Thanks for the reply @Easty,


Unfortunately it doesn't appear that way either 😞

 

2020-08-20 13.33.02.jpg

Easty
Big Cheese
Options
Turn on the hotspot then it appears ?
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
0 Likes
imBee
Apprentice
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As you can see in the screenshot above, it is on!

0 Likes
Shotakun
First Poster
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Let me guess. Exynos struck again?

0 Likes
MaahyarAzad
Student
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I bought SM-N975F/DS a week ago. I got the latest Android 11 update though they haven't fixed this issue. I am facing the same problem and it sucks. 

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JoJoBot420
First Poster
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Yes the problem is still existing you only have 2.4ghz in the settings which is annoying i mean if you cant choose 5ghz why samsung didn't removed the options from the settings