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Original topic:

I can't turn off alarm

(Topic created on: 15-07-2020 01:06 PM)
Nemo6
Apprentice
Options
Galaxy Note10 Series

hi even my phone shows there is no set alarms but my phone still rings every morning

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6 REPLIES 6
oOoMrNickoOo
Apprentice
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Galaxy Note10 Series
Can you provide screenshots of what's set in the clock app please? also if you are using a secondary app to screenshot what's set in that?
There is a toggle button on the right needs to be grey to be set off.
Normally if the device knows an alarm is set you have a bell symbol showing in the notifications bar at the top. This of course depends if you allow to show it.
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Nemo6
Apprentice
Options
Galaxy Note10 Series

Screenshot_20200715-083821_Clock.jpg

 

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Nemo6
Apprentice
Options
Galaxy Note10 Series

It shows icon on a top bar but there is no alarms set

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Jasonseery
Helping Hand
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Galaxy Note10 Series
maybe try clearing the cache settings amd see if that helps in the app settings
Nemo6
Apprentice
Options
Galaxy Note10 Series

Jason you might be right thank you I have just cleared cache and an icon is gone from from top bar now just need to wait till morning and see if it is working

Jasonseery
Helping Hand
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Galaxy Note10 Series
Hopefully it works for you nothing worse when an alarm wakes you that shouldn't 😊
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