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I can't turn off alarm

(Topic created on: 15-07-2020 08:39 AM)
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Nemo6
Apprentice
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hi even my phone shows there is no set alarms but my phone still rings every morning

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6 REPLIES 6
oOoMrNickoOo
Apprentice
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Can you provide screenshots of what's set in the clock app please? also if you are using a secondary app to screenshot what's set in that?
There is a toggle button on the right needs to be grey to be set off.
Normally if the device knows an alarm is set you have a bell symbol showing in the notifications bar at the top. This of course depends if you allow to show it.
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Nemo6
Apprentice
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Screenshot_20200715-083821_Clock.jpg

 

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Nemo6
Apprentice
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It shows icon on a top bar but there is no alarms set

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Jasonseery
Helping Hand
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maybe try clearing the cache settings amd see if that helps in the app settings
Nemo6
Apprentice
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Jason you might be right thank you I have just cleared cache and an icon is gone from from top bar now just need to wait till morning and see if it is working

Jasonseery
Helping Hand
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Hopefully it works for you nothing worse when an alarm wakes you that shouldn't 😊
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