I have noticed that the GPS drops out a lot when using Google maps (satnav).
Driving from London to Shrewsbury and back again, it happened on a regular basis. I had the S8 before for 3 years and it hardley ever lost GPS only in very remote areas, but the Note 10+ seems to lose it ever few miles and when i got back into London it was constant.
I didn't pay too miuch mind thinking that it was just poor area signal but whilst browsing on Instagram, I saw another person had the same issue. We had a chat and it seems she had taken it back to a Samsung and with lots of back and forth, a work around was to to disable 5G and just use 3g/4g which seems to do the trick.
Any one experienced this?
I hope this is not a hardware issue!!!!
Yes I have this problem, I find it frustrating that we are upgrading to one of the best phones on the market and yet we cant use GPS.
Samsung has had me trying multiple things and talking to the walk-in centres.
I told them on the phone that I was disappointed as a consumer as Samsung is not taking ownership of the problem.
At the repair centre, they said they had recieved and email from Samsung stating it is a common problem. However, the phone helpline guys have no idea about it.
Anyway, yes I saw the Instagram post too and the trick works but we shouldn't have to turn off 5G just to be able to have GPS on a flagship Samsung device.
THIS ISSUE HAS BEEN FIXED!!
See the latest update of:
ASJ2 with October patch
You will find it now works fine when switching for 5G to 4G and vice versa.