Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Google will not work on my Samsung Note 10 after update this morning

(Topic created on: 29-03-2022 05:32 PM)
MissHopper
First Poster
Options
Galaxy Note10 Series

I've tried all the tips and tricks for making this work, but my phone is running hot and nothing google related works at all. My phone had a series of updates yesterday through last night and now anything google related won't work. What can I do? 

0 Likes

1 Solution


Accepted Solutions
Solution
MissHopper
First Poster
Options
Galaxy Note10 Series

Thank you! I ended up having to do a factory reset after an hour of tech support walking me through every forseeable troubleshoot. I will keep this in mind to try if (and I so hope it doesn't) again

View solution in context

2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Note10 Series

Hi @MissHopper 

 

If a soft reboot by turning the phone Off and On does not work then look in Settings > Apps and make sure nothing to do with those Google Apps are showing as disabled.

If not then clear the phone's system cache file's partition. 

> This clears the phone's system partition cache file. No personal information is lost. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a turned On laptop to access this section. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes
Solution
MissHopper
First Poster
Options
Galaxy Note10 Series

Thank you! I ended up having to do a factory reset after an hour of tech support walking me through every forseeable troubleshoot. I will keep this in mind to try if (and I so hope it doesn't) again