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Google will not work on my Samsung Note 10 after update this morning

(Topic created on: 30-03-2022 06:33 AM)
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MissHopper
Student
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I've tried all the tips and tricks for making this work, but my phone is running hot and nothing google related works at all. My phone had a series of updates yesterday through last night and now anything google related won't work. What can I do? 

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BandOfBrothers
Samsung Members Star ★★
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Hi @MissHopper 

 

If a soft reboot by turning the phone Off and On does not work then look in Settings > Apps and make sure nothing to do with those Google Apps are showing as disabled.

If not then clear the phone's system cache file's partition. 

> This clears the phone's system partition cache file. No personal information is lost. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a turned On laptop to access this section. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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MissHopper
Student
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Thank you! I ended up having to do a factory reset after an hour of tech support walking me through every forseeable troubleshoot. I will keep this in mind to try if (and I so hope it doesn't) again