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Original topic:

galaxy note 10 lite

(Topic created on: 10-10-2020 01:14 AM)
lilbrookes
First Poster
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Galaxy Note10 Series
Hi all have anyone had this issue before the microphone has stopped working on voice calls but works on video call please help
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3 REPLIES 3
GreyMatter
Helping Hand
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Galaxy Note10 Series
not personally. It would suggest another app is interfering with the priorities of the microphone.
I personally suggest doing a full back up using smart switch, then do a full system reset on yiur ohone to see if the problem persists. then add apps one by one. If adding a particular app causes the problem to recur, then that app is tge problem
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lilbrookes
First Poster
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Galaxy Note10 Series
thanks ill try that tomorrow as its 01:17 in the morning thank you
BandOfBrothers
Samsung Maker ★★
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Galaxy Note10 Series

@lilbrookes 

 

Please consider going over to your dial pad and type in *#0*#, this will bring up a number of tests to try.

If they don't help then seek support from a Samsung Experience Store or Samsung Service Centre.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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