Error at Tencent PUBG mobile on Note10+

[Vdunguyen]

Dear.
Im playing PUBG on SS note 10+ Snap, and i have a big trouble. When i tap to screen, the AIM auto moving, thats very difficult to AIM at Scope 8x, i ve tried on s10, note 9 (exynos, snapdragon) and this problem was existed. But another android and iphone are not get this error 😞 Please help me. I give a link for this trouble: https://m.youtube.com/watch?v=fsvDAhcFBuw&feature=youtu.be

Thanks a lot.

[strawberry cake]

Hi @Vdunguyen 

Any in-game related issues is for game developer's fix.

Feel free to leave a message at : https://play.google.com/store/apps/details?id=com.tencent.ig&hl=en

Or drop them an email at: PUBGMOBILE_CS@tencentgames.com

Please let us know here their reply. 

Thank you ☺

[Vdunguyen]

Dear.

Thanks for your respond.

But i ve contacted to Tencent, and their answer is: "this problem belong Samsung because only samsung device get this error, another android not get this error, please contact to samsung, they are our partner"

I dont know what i must do 😞

Please help me.

[Vdunguyen]

Hi.

Dont see any respond.

Thanks

[Vdunguyen]

I ve tested at Call of Duty on Note 10+ and this error was existed.

Plz help me !!!