16-11-2019 08:05 PM - last edited 16-11-2019 08:06 PM
when I get a call to sim 2 number on my note 10 plus is showing as an unknown number. No issues when the same phone calls my sim 1 number. Is this a setting issue ? Any help would be appreciated.
17-11-2019 12:16 PM in
@Duelsimissue: As a troubleshooting step, please can you try opening the Contacts app and tapping the 3 lines in the top left. If your contacts are split across multiple locations such as SD card, Google Accounts etc, then please tap 'Manage Contacts > Move Contacts' and try grouping them in one location (my suggestion would be Internal Storage). Does the problem persist following these steps?
Hi Andrewthanks for your reply.
See screenshot attached. I don't have internal storage . Where would you suggest moving the contacts to.