30-07-2020 04:14 PM in
I've had my Galaxy Note 10+ 5G almost a year now. Can anyone explain what setting it is I have to change to stop it saving my photos upside down? I never had this problem with any other Samsung phone - my Note 4 and S8+ were fine - it keeps saving pictures either in landscape or upside down. I know I can go into photos, and manually turn them the right way up, but that sometimes plain refuses to work. Also, when you spend over a thousand bucks on a phone it feels like something you shouldn't have to do. Am I alone, stupid, or is there a solution?
08-08-2020 10:47 AM in
08-08-2020 10:55 AM - last edited 08-08-2020 10:57 AM
@almac Just stay tapped on the camera launch icon until a menu appears, and click on right side icon (informations about the app). Select Storage -> Supress data (at bottom left). This will reset the camera app (but no worries, your photos are safe, it only reset the settings).
It is more than likely a software issue so hopefully it will solve by itself ; i know it happened sometimes to me...
09-08-2020 08:33 AM - last edited 09-08-2020 08:33 AM