21-03-2020 01:47 PM in
The camera app has stopped working on my phone. When I select the camera app the phone just goes black and says cannot open camera. This includes when I try and take photos via the snap chat app. It just crashes. Ive tried the latest software update, reatarting my phone and reported it via Samsung.
22-03-2020 08:00 AM in
Try Settings , Apps , Camera, Storage and clear Cache / Data.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
25-03-2020 08:55 PM in
@Chrism8808 It could also be hardware related, have it checked by Samsung.
You could also go into the Samsung Members app under Get Help and you have Interactive checks.