Camera app note 10+

Chrism8808 · ‎21-03-2020

The camera app has stopped working on my phone. When I select the camera app the phone just goes black and says cannot open camera. This includes when I try and take photos via the snap chat app. It just crashes. Ive tried the latest software update, reatarting my phone and reported it via Samsung.

BandOfBrothers · ‎22-03-2020

Try Settings , Apps , Camera, Storage and clear Cache / Data.

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

MadalinK · ‎25-03-2020

@Chrism8808 It could also be hardware related, have it checked by Samsung.

You could also go into the Samsung Members app under Get Help and you have Interactive checks.

Current phone : Samsung Galaxy Note 10+ 5G 512GB