06-06-2020 01:36 PM - last edited 06-06-2020 01:44 PM
Hello there,
Month ago I bought new samsung note 10.
Yesterday I noticed I have broken area on my screen, where s pen behaviour is invalid.
1. Sensivity on this area is not equal as the rest of the screen. To draw in this area I need to put more effort than other screen. This is visible when I paint over the screen with low pressure lines. See screenshot.
So in this arrea s pen looks like does not touch the screen, but it actually does. To draw on this are I should apply much more effort.
2. In the broken area is bad accuracy as well. Lines appears not exactly where the pen touches.
Additional information:
Mobile phone was not dammaged. I didn't use any magnet covers, actually i didn't use covers at all. I handled the phone very carefully. Finger touch works well, problem is only about S pen.
How can I fix it?
Best regards,
Jurij K.
31-10-2020 07:24 AM