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August Firmware Update Fails @26%

(Topic created on: 07-08-2020 02:53 PM)
1720 Views
Flawood
Pioneer
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The August firmware update downloads with no issue, however on install it fails at 26% on restart I get a failed update message to contact a samsung service centre. I am not the only member to have this exact same issue or its an Update issue not a hardware issue.My Device is NOTE 10 PLUS 5G

Come on samsung lets see a quick resolution 
147 REPLIES 147
Flawood
Pioneer
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report from the members app
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Jayvee999
Explorer
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Same here
Masser
Voyager
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same here
tallguyuk98
Explorer
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yep same here, will try via Odin when I get home
MattA
Student
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Same here
Rsrally
Student
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Hi all I have the same problem downloads fine installs up to 26% then reboots

Members_79Rzbuy
First Poster
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I also have same issue
Flawood
Pioneer
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might be worth dropping @SamsungUk a message on twitter to raise the update issue and see can we get some official response as so far nothing
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tallguyuk98
Explorer
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direct download from settings seems broken, but I have successfully installed via sammoblie download and installed via Odin 3 V3.14
Flawood
Pioneer
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great work around, samsung need to do a better job first time round and not leave it up to users to highlight their short comings,no official acknowledgment of the problem.would expect better from Samsung