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Original topic:

Annoying bug

(Topic created on: 13-06-2020 04:02 PM)
Easty
Helping Hand
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Galaxy Note10 Series

Hi , I've got an annoying bug turned up since yesterday , with apps open the secure folder camera app shows as open wether I've opened it or not , cant swipe up to close , only closes with close all apps !

Anyone else got this problem ? Screenshot_20200613-145722_One UI Home.jpg

 

Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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6 REPLIES 6
ChrisM
Moderator
Moderator
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Galaxy Note10 Series

Hi @Easty 

 

Did you manage to find a fix for this or are you still having the same issue?

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Easty
Helping Hand
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Galaxy Note10 Series

No , still happening ...

Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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CarlH
Moderator
Moderator
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Galaxy Note10 Series

Can you try a Soft Reset, @Easty? This doesn't delete anything from your phone, it fixes any minor issues that may be occurring. To do this, hold the 'Power' button and the 'Volume Down' button, both together for ten seconds and your phone will restart. Let us know if that fixes the issue. 

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Easty
Helping Hand
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Galaxy Note10 Series

Alas no , still have have to use close all to get rid off it and it shows up no matter what apps I use , never even use secure folder camera ? So strange ...

Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Easty
Helping Hand
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Galaxy Note10 Series

Hi , anymore ideas ? 

Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
0 Likes
Easty
Helping Hand
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Galaxy Note10 Series
Sussed it ! I somehow managed to lock the app ! Pressed on it , unlock it , can now close it , ta da !
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
0 Likes