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Original topic:

Amazon Prime Video not working after UI2.5

(Topic created on: 18-09-2020 08:10 PM)
TM28
First Poster
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Galaxy Note10 Series

I am a Galaxy S10 Lite user. I installed the recent UI2.5 update yesterday. All was well till I opened the Amazon Prime Video App.  The App had stuttered streaming for all videos. The streaming continued only after I switched Off Hardware Acceleration from the settings. Switching off HA however pays videos only in SD and not HD which is very disappointing. Did anybody else face this issue? Any help on this issue will be greatly appreciated.

7 REPLIES 7
GreyMatter
Voyager
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Galaxy Note10 Series
must be a 10 lite issue. fine on s20 series
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Rich15
Navigator
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Galaxy Note10 Series
Hi, still waiting for my lite update, which country are you from?
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tatootatoo
First Poster
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Galaxy Note10 Series

yes same here, s10 lite can't play any content on Prime Video anymore. While there's no issue on my other phone, a s10e, after the same update.

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TM28
First Poster
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Galaxy Note10 Series

India

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Biker74
Navigator
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Galaxy Note10 Series
Fine on 10+
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Adil7890
Explorer
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Galaxy Note10 Series
also facing the same issue. I suspect it should be fixed in next months patch update.
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ashisharma1809
First Poster
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Galaxy Note10 Series

Yes, i have s10 lite and facing same issue.

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