Support

Open search

WiFi

Highlighted
New Member
My device Wi-Fi is not connecting even the available WiFi connections not showing. Just happened few hours back. All software update done. Still not connecting.  Any advice 
7 REPLIES 7
Highlighted
Moderator
Moderator

@jrkr: Can you try pressing the Volume Down and Power buttons together to perform a Soft Reset, then head to Settings > Connections > Wi-Fi, and toggle it off, then on again, to see if this helps? 

Highlighted
tried still not working
Highlighted
Smooth Operator
try powering off your WiFi router and mobile phone for 5 /10 minutes then powering back on .
this might help.
Highlighted
yeh dont update my device has got progressively worse each time i update it even turns phones features of
Highlighted
Just Browsing
and I take it the data works still?
Highlighted
New Member
may be a daft question but have you reset network settings, they include WiFi.
Highlighted
New Member
did a factory reset and it works fine now. Thanks for all the replies.
Top Liked Authors