Support

Open search

security update issue

Highlighted
First Poster
N97xFXXS6CTGA try to update to new patch downloads fine but when installing stops at 26 percent and phone just reboots. The says firmware update failed contact samsung centre
19 REPLIES 19
Highlighted
I got the update this morning at 09:25 am no problems
Highlighted
Google s10 low call volume, you will find step by step guides and youtube vids to help narrow down and help you fix your issue or highlight a hardware problem with your device
Highlighted
Your using an S10 +?
Highlighted
First Poster
same as that my update stops at 26% tried many times ..same each time..
Highlighted
your device is not the issue the update is corrupt causing the problem, best advice is to report and wait for samsung to fix and release a working update, avoid updating via other methods on this forum as unless you know what your doing it could brick your phone
Highlighted
First Poster

I'm having this issue too, it just keeps failing 

Highlighted
follow advise report and sit tight
Highlighted
Explorer
Mine updated flawlessly! use smart switch Note 10 + 5G! i did check via phone showed update avaliable then i used smart switch to update SM-N976B BTU firmware! I did manually flash the German firmware for last security patch! maybe move over to Germany BTU firmware flash via odin patched!
Highlighted
New Member
Same issue with me 😒
Highlighted
Explorer
update from Samsung on twitter
Top Liked Authors