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Note 10 Lite screen unresponsive when charging

(Topic created on: 28-06-2020 11:13 PM)
6840 Views
Shamrock_Sean
Voyager
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Hello

 

I have a Galaxy Note 10 Lite for nearly a month now and overall love the phone. But one issue has arisen and gotten worse over recent days. When i use the phone whilst charging the screen becomes erratic & often unresponsive. Often the app drawer freezes,recent apps also freezes and scrolling becomes choppy. Also sometimes swipes become touches & it is becoming frustrating. With charger unplugged it works great and although battery life is great and i don't use it so much when charging it is still an annoyance. I have cleared cache partition,changed to another similar Samsung fast charger and cleaned charger and charging port but it still happens. Sometimes it is worse than other

11 REPLIES 11
Shamrock_Sean
Voyager
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Samsung community as helpful as usual. I have so far posted 2 threads and recieved no replies. Useless :face-with-rolling-eyes:

BandOfBrothers
Samsung Members Star ★★
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Hi @Shamrock_Sean 

 

I'm sorry you feel that way about the forum.

 

You do realise right that many of the replies including mine come from fellow members who give up their own personal time to help.  :winking-face:

 

I'm in tne Uk so time differences can occur when people post too.

 

In regards to your issue I'd suggest to put the phone in Safe Mode which disables downloaded apps but leaves the stock ones working and then see what happens.

 

If the issues stop then one or more of your apps are causing this issue.

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

jad_97
First Poster
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same problem on the same phone , tried safe mode and didn't work 

The touch become glitch as soon as I put it on charging 

Ankit1
First Poster
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I'm facing the same issue....

Members_JO7Dh7B
First Poster
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Same problem note 10 infuriating 

bhanuarya
First Poster
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same problem with my note 10 light . some times it's not work when charging .

Note10litesb17
First Poster
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Even my Note 10 lite has terrible touch response when charging

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Members_ZTEK8rP
Student
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I am also having the same problem as my touch response malfunctions when charging

 

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waterboyd
Apprentice
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May you try Adaptive Fast Charger instead.
I facing Super Fast Charge not working and need reboot often to fix it.
EP-TA800 PD charger look unstable or phone glitch see this clip video


EP-TA20 Adaptive Fast Charger work very stable.
Adaptive Fast ChargingAdaptive Fast Charging

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