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Galaxy Note 10+ 5G Android 10 update rolling out now

(Topic created on: 04-02-2020 04:32 PM)
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StellarTraveler
Helping Hand
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50 REPLIES 50
Zilla89
Journeyman
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I spoke to customer support Samsung and they told me to use that smart switch  app and get that on my laptop.  That said my phone was up to date 

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Dannyboy2018
Pathfinder
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Yeah they are useless as. We are now the only network not to have the update. Still on November patch also
Nofear
Pathfinder
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@Zilla89 same.

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Dannyboy2018
Pathfinder
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Vodafone said this to me on Twitter

 

Hi , unfortunately we don't handle the Software Updates. You would have to speak directly with Samsung about the update for your handset. Sarah

 

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Dannyboy2018
Pathfinder
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A new day and still nothing! S9 now rolling out.

 

Vodafone are useless.

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boakesy
Apprentice
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Now into February and still nothing on my Vodafone UK Note 10 plus... who do we contact vodafone or samsung. anyone know how it actually works and who owns releasing. 

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Zilla89
Journeyman
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It's with Vodafone now we just have to wait. It says in the Samsung members app February 

Dannyboy2018
Pathfinder
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Think we have all waited too long really.
The rest of the networks has had it weeks/Months and even the S7/S7Edge has a later security patch with January rolling out to some.
Zilla89
Journeyman
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I totally agree. But from what I understand Vodafone may be adding their own tweaks or at least testing it with their network as it includes something to do with 5g? Either way... as annoying as it may be,at least we will have avoided some of the possible bugs that others experience. 

Nofear
Pathfinder
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But all the other  networks will be on 5G too.