August Firmware Update Fails @26%

[Flawood]

The August firmware update downloads with no issue, however on install it fails at 26% on restart I get a failed update message to contact a samsung service centre. I am not the only member to have this exact same issue or its an Update issue not a hardware issue.My Device is NOTE 10 PLUS 5G

Come on samsung lets see a quick resolution 

[Ronteg]

I downloaded samsung smart-switch and it updated OK. It took a few attempts but it got there. Good luck if you try.

[Blueguardian71]

same here !!!

[BandOfBrothers]

It seems to be an issue with the update to the 5G model.

I'd suggest to now wait until this is resolved or indeed visit a Samsung Experience Store or Samsung Service Centre.

🌈 Stay Safe & Stay Alert.  🌈 

[LloydV]

Same here, Note 10+ 5G UK

[rjclark71]

will try this today me thinks.

well tried it but won't do anything, no recovery code to get forward.

[rjclark71]

is it just me , but it annoys "the hell" out of me the usage of flowery words support services in most walks of life add to the situation. I just want resolution, and not to be patronised at how important this call is and I am.

[Digite1]

joining the voices of those that are unable to update their nlNote10 plus 5g UK updates 🤔🤔

[Cyberkev]

Same here, clearing cache partition doesn't help.

[Ripperoo]

Another Note 10 5G UK user here with same issue.

Has anyone else with this had their installed SDCard corrupred recently?

I'm just wondering if the two issues are related.

[Ripperoo]

Has anyone got a link to the correct Samsung department in order report this issue and complain?

It's just that if we all send complaints to the first Samsung customer service link we find, they just say "we haven't had any reports of a problem" due to Samsung not communcating between departments.