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August Firmware Update Fails @26%

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Explorer
The August firmware update downloads with no issue, however on install it fails at 26% on restart I get a failed update message to contact a samsung service centre. I am not the only member to have this exact same issue or its an Update issue not a hardware issue.My Device is NOTE 10 PLUS 5G

Come on samsung lets see a quick resolution 
147 REPLIES 147
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Apprentice

Now when I try the update it says up to date security patch  01 July.  Obviously the patch 01 Aug  doesn't work on the note 10 + 5g

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First Poster

Strange, this morning we looked again to see if the phone would update. 10/August/2020
The phone checked for updates and said.
"Your software is up to date"
Current version: N976BXXS5CTG1 / 
N976BOXM5CTFA / N976BXXS5CTFA
Security patch level: 1 July 2020

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looks like samsung have pulled the faulty August firmware update, I would say it will not reissued hopefully the next one in September won't have the same results and install as intended
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and support won't offer any more advice, like launching smart switch whilst in safe mode!!!
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New Member

Im having the same issue on my Note10+

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New Member
same issue on my note 10 plus 5g failing to update at 26%
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New Member
had the same problem
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Explorer
August firmware update reissued and installs with no issue, thank you Samsung for listening and thank you to community for reporting 👍Happy updating
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First Poster

August update now works. Coughs at 26% (Covid?) but carries on with a few little coughs along the way to a complete update. The patient has recovered.

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New Member

Yes, it works. The update makes several stops at diferent %'s, but comes to a successfull finish. And the restart after the firmware update takes a long time, but be patient.  

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