20-01-2020 03:19 PM
I have deleted the app but whenever I play music on my phone Alexa keeps butting in saying I'm sorry I don't that one. It is most annoying I t must be hidden files - any ideas how to find and delete?
21-01-2020 05:20 AM
If the app isn't in your settings - apps section anymore and it's not in your Playstore myapps section also then maybe try ....
Turn the phone off and then from a set series of button presses go into the phones system files and clear the cache. This does not delete your info.
If no joy then as a very last resort back up and remove any relevant Sd card and factory reset.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "