Unknown Error ..help me Note10

[WhyyMee]

My videos won't play. Says unknown error. Not just my camera but videos from links sent to me via text. HELP ME PLZ 

[ChrisM]

Hi @WhyyMee 

Could you let us know which model of phone you're using and if the software on your phone is the latest version?

[WhyyMee]

G

SAMSUNG GALAXY S10 

I am thinking the issue could have someto do with my clipboard 

[TessM]

Have these videos being taken from the camera @WhyyMee ? Where are they saved and is this affecting all the videos? 

[WhyyMee · Accepted solution]

I noticed it happens when I use messenger also. The videos I post on Messenger play only maybe 2 seconds. The photos have been opening on Messenger but not in text. I only use my camera app to take and send photos and videos. My utube videis work

[WhyyMee]

They are stored on my camera app, Galary. I use the camera app that came with this phone. I dont use Messenger for SMS

[WhyyMee]

My S10 has been crazy since I got it. Seems there's always some kind of issue.

[WhyyMee]

I'm using Note 10

The videos i make using the camera last as long as a meem. Just realized this. 

[WhyyMee]

SM-N975U

[WhyyMee]

Yes from camera. Stored on SD card. Im think the video issue is the same amount of time as a meem.