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unable to register warranty

(Topic created on: 04-08-2021 03:37 PM)
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Arasanandan
First Poster
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Hi Lost my purchase receipt unable to register it how to register for warranty any idea ? but my product is still under warranty.

Regards

Arasu

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5 REPLIES 5
KholaI
Moderator
Moderator
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Hey @Arasanandan 

In the UK, all our phones are automatically registered for 24-month warranty from the date of purchase! If you do require your receipt for anything else, I'd advise reaching out to your retailer to see if they're able to provide you with a replacement receipt.

Arasanandan
First Poster
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Hi Kholal,

 

Only thing i remember i believe to be bought on 30 Mar 21 but i couldn't remember the retail shop. any way thanks for the prompt response

 

Regards

Arasanandan

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Arasanandan
First Poster
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HI kholal

sorry FYI i bought over this samsung note 20 ultra in Singapore on march 30th 2021 

Rgds

Arasanandan

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TessM
Mastermind
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Hey @Arasanandan ,

 

the warranty is applied automatically from the purchase date so you don't need to register this if you don't want to. However, a receipt may be requested to identify when the warranty started. Is there anything wrong with your phone? If so, you can contact our Support Team in Singapore to arrange a repair. Find their contact details here: https://www.samsung.com/sg/support/contact/ 

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Arasanandan
First Poster
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Hi TessM,

thanks alot for the detail information let me contact the singapore team for warranty.

Yes the issue is my back camera glasses only were cracked little i need to replace other than back camera glasses rest of the back panel  are in still good condition thats why just clarifed for warranty replacement of this glasses.

Regards

Arasanandan

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