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Syncinng photos and videos across devices signed into same Samsung Cloud account

(Topic created on: 29-03-2020 12:15 PM)
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Easty
Big Cheese
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Hi All , I've a Note  10 plus 5G & Tab S6 ,both signed into same Cloud account and all settings turned on but not all photos and videos are showing up on both devices , some taken on Tab S6 not showing in gallery of Note 10 & vice versa . Both are on auto sync , what am I doing wrong ? Never had this issue on Xs max & iPad Pro , is it the case that Samsung aren't as good as Apple ? Also Note 10 is on Android 10 One UI 2.0 whereas Tab S6 is still, on Android 9 One UI  1.5 , would this be the issue ?

Plenty of time on my hands to go through solutions at present....

Thanks in advance , hope you & yours are keeping safe .

Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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BandOfBrothers
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That's certainly a conundrum @Easty 

 

You can see the phone and Galaxy Tab I'm using from my signature below.

 

Both are connected via the Samsung Cloud account too and when I take a photo it uploads to both.

 

I'd certainly re check all the relevant settings in both.

 

As a side note I also auto update my taken photos to Dropbox as a failsafe measure.

 

Stay Safe.   🌈

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers
Samsung Members Star ★★
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That's certainly a conundrum @Easty 

 

You can see the phone and Galaxy Tab I'm using from my signature below.

 

Both are connected via the Samsung Cloud account too and when I take a photo it uploads to both.

 

I'd certainly re check all the relevant settings in both.

 

As a side note I also auto update my taken photos to Dropbox as a failsafe measure.

 

Stay Safe.   🌈

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Easty
Big Cheese
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Ok , will recheck , have got google photos as back .
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
0 Likes