Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Screen repair

(Topic created on: a month ago)
110 Views
freddie22
Student
Options
I have booked a samsung mobile repair to come and fix my note 10+ screen for the second time. The first time i had it done I didn't loose any of my data photos etc. Have they changed and will now actively loose my data and photos? I am unable to back up as my screen doesn't work or respond and have no device to download smart switch on. 
0 Likes
2 REPLIES 2
OmegaMutant
Voyager
Options
It's always advisable to back up data before a repair as there is always that chance that the phone could be wiped.

Granted, a little difficult to do when the screen isn't working.

Take a looksie at the below link, it'll guide you through other methods you could try. Ignore the remote back up section, it's no longer available.

https://www.samsung.com/uk/support/mobile-devices/i-smashed-my-screen-and-cannot-use-the-touchscreen...
freddie22
Student
Options
Thank you for your reply, I will try my best to follow the steps on the link hopefully one will work