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screen not working on Galaxy Note 20 Ultra 5G

(Topic created on: 28-06-2021 03:44 PM)
13027 Views
ooyoo
Student
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my screen doesn't work at all. My phone still functions but with a black screen. I've tried a hard reset but didn't work. I've made sure it was charged and did the same but it didn't work.

It hasn't been dropped, put in water or anything like that.

Anyone having the same issue?

10 REPLIES 10
willjoe
Explorer
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Hold the Power/Bixby and Volume Down buttons to turn off your phone. Press and hold the Power/Bixby and Volume Down buttons until you see the Android logo. Release both buttons once the Android logo pops up. The Recovery screen menu will now appear.

Regards,

Will

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