Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Note 10+ 5G cannot get 5G

(Topic created on: 02-07-2022 08:28 PM)
1364 Views
CostasAvg
First Poster
Options

I have bought my Note10+ 5G phone from Carphone Warehouse in the UK and had 5G service just fine. Now i have moved to Cyprus and although my network provider does offer 5G, i cannot seem to get any.

I have tried with another provider but still the same.

Please help!

Model name: Galaxy Note 10+ 5G

Model number: SM-N976B

0 Likes
2 REPLIES 2
Glenntech
Samsung Members Star ★
Options
Different regions may have different 5G network bands to the UK.
Unfortunately there's no set standards for 5G network bands.
In fact, different network providers have their own network bands, so you will need to check with your network provider to see if your phone is compatible.
Possibly see if they can push network settings to your phone that you can save
0 Likes
ynneL
Troubleshooter
Options
Have you checked that your phone supports your carriers 5G frequency bands?
0 Likes