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Samsung Cloud Never received an SMS

(Topic created on: 28-03-2020 12:38 PM)
3634 Views
Semfrosto
Student
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You make two-step verification by default in Samsung Cloud . When I try to get code - I never received an SMS.
Entering my number to receive a verification code via SMS, I never received an SMS.

I wrote three times in support indicating my number. Each time the answer was the same, which did not help me.
I try all possible action. Even Two-Step Verification feature on the Samsung Account's website and on mobile. Even switch to a different internet connection.
I ask you to pass this on to the higher technical staff and deal with this problem.

I can assume that the fact is that your servers stopped sending SMS to my Azerbaijani mobile operator (https://www.bakcell.com).
As I understand it, you have limited the access of residents of the whole country from their personal data

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3 REPLIES 3
cgoldberger
First Poster
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I am having exactly the same issue. Any ideas on how to solve it?

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Semfrosto
Student
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no way. this brainless deny the problem

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Frost-CZ
First Poster
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Hello guys, i had the same problem. I have found that a number in the international format must be entered during verification.

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