Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

photo problem in the gallery

(Topic created on: 17-07-2021 04:46 PM)
26530 Views
Db7266
First Poster
Options
  • When I take pictures and go back and look at them in my gallery all I get is a gray box but the photo shows at the bottom in a small box but can't see the photo.  Does anyone know how to fix this.Screenshot_20210717-104223_Gallery.jpg

0 Likes
Go to solution
11 REPLIES 11
Andra1104
First Poster
Options
On me it's saying samsung gallery isn't compatible with my device and I have a samsung note 20 ultra. And I lost all my photos and videos and now screenshots aren't saving and camera photos are blank and it isn't even letting me delete them.
0 Likes
ThomasP98
First Poster
Options

What i did to solve this was:

1. Check the exact name and location of the corrupted photo

2. Take a photo and rename it to the exact name of the corrupted one

3. Open the files app and then move it to the same folder as the corrupted photo (corrupted photo wasn't visible from files app so i checked the path info from gallery app)

3. Delete the photo

4. Both photos should be gone. Deleted from trash as well just to be sure.

0 Likes