21-04-2023 07:06 PM
21-04-2023 08:18 PM
Hi @jigshawboy ,
if the issue persists after a Factory reset it may means that the issue is with the SIM card reader. Can you please examine this and test a different SIM? If the issue persists a repair will be the next step. If you are based in the UK, you can arrange this from here: Book Your Repair with an Authorised Service Centre | Samsung UK
For other countries visit this page and select your location, then look for the Contact page: SAMSUNG | Samsung UK