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Duel Sim contacts

(Topic created on: 24-11-2021 11:20 PM)
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MrB666
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I'm second (duel sim) isn't accessing my contacts. All calls are showing as withheld 

Help please
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13 REPLIES 13
Anonymous User
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Are you talking about incoming calls to your phone ?
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MrB666
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Yes that is what's confusing ?
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Anonymous User
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If you open the phone app, press the dots in the top right hand corner and go to other settings. There is a slide switch to show callers numbers. Make sure that it's turned on. Screenshot_20211125-064204_Call settings_541_1637822570.jpg
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MrB666
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That's already switched on I've rebooted several times. Only thing I haven't done is to take the sim cards out and then back in.
The second sim was changed to contract yesterday
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Anonymous User
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As far as i know, the primary sim should always be in slot 1. But i haven't heard of the caller ID not working on one but not the other.
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MrB666
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This is the mad part of it. If a contact sim 1 name shows. Sim 2 and states private number ?!?
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Anonymous User
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I would also check the sim card manager settings as well. They sometimes need to be setup slightly differently depending on preferences.
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Anonymous User
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Have you checked the contacts settings in the app ? It needs to be set to show all contacts.
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MrB666
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Checked. All seems fine.
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