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Broken S pen screen area

(Topic created on: 06-06-2020 01:36 PM)
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JurijK
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Hello there,

 

Month ago I bought new samsung note 10.

Yesterday I noticed I have broken area on my screen, where s pen behaviour is invalid.

 

1. Sensivity on this area is not equal as the rest of the screen.  To draw in this area I need to put more effort than other screen. This is visible when I paint over the screen with low pressure lines. See screenshot. 

photo_2020-06-06_14-27-27.jpg photo_2020-06-06_14-43-38.jpg

So in this arrea s pen looks like does not touch the screen, but it actually does.  To draw on this are I should apply much more effort.

 

2. In the broken area is bad accuracy as well. Lines appears not exactly where the pen touches.

 

Additional information:

 

Mobile phone was not dammaged. I didn't use any magnet covers, actually i didn't use covers at all. I handled the phone very carefully. Finger touch works well, problem is only about S pen.

 

How can I fix it?

 

 

Best regards,

Jurij K.

 

 

 

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vkay
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B Brother
thank you okay
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