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Black dot Note 20 ultra

(Topic created on: 26-01-2022 07:53 PM)
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SyedRizvi
Apprentice
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Last year I reported to Samsung that my phone showing black small dot on top of screen. I have been told by Samsung remote helpline technician that my phone is perfectly fine and have no issues , which is annoying....... sensor sort of thing aswell I have been told ...... just check on online platforms and its a screen fault . Any Advice? Regards 
6 REPLIES 6
Glenntech
Samsung Members Star ★
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This reminds me of the Galaxy S6 I had years ago.
It had a black spot on the screen and needed a new screen to fix it.
Really weird fault and surprised you have it on a newer device.
Have you got a picture to share
SyedRizvi
Apprentice
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Happy To share Screenshot_20220126-190059_Google Play Store.jpg
SyedRizvi
Apprentice
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You may not see the dot as it is hardware problem....
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Glenntech
Samsung Members Star ★
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Yeah it won't show with a screen shot.
New screen unfortunately needed.
Worth getting it double checked as a precaution
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SyedRizvi
Apprentice
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Cheers
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Members_iFhK2Rh
First Poster
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Having the same issue but 3 dots on the right hand side. Going to question it at the samsung shop as I haven't dropped it and its got a fully covering case 

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