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battery info android 10

(Topic created on: 05-02-2020 06:58 PM)
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DontknowCris
First Poster
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hi guys

I updated my note 9 to android 10 two days ago and since then when I try to find informations about battery consumption then I get this

(sorry if it's in italian)

 

Screenshot-20200205-190343-Device-care

"analisi in corso..."  stands for "analysis in progress..."

 

is that correct? 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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This is how it should show @DontknowCris 

Screenshot_20200206-053202_Device care.jpg

 

I would close the Device Care down in your multi tasking and then try a soft reboot by turning the phone Off and On.

 

If that does not help then go into Settings _ Apps _ Device Care  _ Storage _ Clear Cache.

 

If that does not help then back up and remove any relevant Sd card and factory reset.

 

If still no help then let a Samsung Experience Store  / Samsung Service Centre have hands on.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BreeTheMouse
Pathfinder
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Why is it Italian
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