UK delivery of the new Galaxy Z Fold2 - Delay

[TheFellaLondon]

I pre-ordered and paid for this device upfront, being told it would be delivered on the 15 September, three days ahead of it's official launch on Friday 18th.

However I got a text saying its delivery has been delayed, and it should be dispatched tomorrow, on the 16th. Has anyone else had this message, or have you received your phones?

I am very disappointed about this, as part of the reason for pre-ordering was to get the

[Favs]

I'm calling tomorrow to ask for a reason and why I was blatantly lied to. If they were up front about supply issues or something I would be fine, but to text me the morning of delivery and then lie to me when I asked. Pointless.

I'm likely to end up cancelling the order now. My pc could possibly do with a shiny new graphics card

[chamorro]

I feel like Samsung has broken up with me over text 🤣

[Boxy220]

I had fun and games making the purchase in the 1st place - initial order got cancelled which meant that subsequently delivery date got delayed. Now I too have had the text with £50 comp and 2nd Oct delivery date.
So annoying, with delivery issues like this why do I want 50 quid off another purchase, only to have the same problem!? 🤬

[Boxy220]

At very least could offer a free case, or refund if case purchased in initial order!

[Members_6HUJJuR]

I also had the same two texts today as others with an ETD now of the 23rd. This is the final straw for me following a nightmare warranty repair of the Buds received with my original fold.  Still not returned after 6 weeks so far with weekly calls by me to chase.  I'm cancelling in the morning and my original fold which I love by the way will be my last penny spent with Samsung.  No issue with delays but the communication and customer service is shocking.

[Dantherman]

So disappointed why go with a pre order and then underdiliver so bad. 23rd now but who actually believes them!! 50 quid keep it i want my new phone 

If memory serves had exactly same problem with my S10 plus ceramic 512mb 

Why oh why do Samsung love to dissapoint their customers??

I live in the UK, wonder if all sales are late or just UK?

[ashsan]

Same, I phoned up to confirm delivery date and was told the 16th, I'm away on business from Monday so I need it by the end of the week. Now this text, I'm phoning up tomorrow to ask WTF. Really this is so incompetent it's a joke. I hope which ever moron that was responsible for logistics is fired.

[Dantherman]

Love how they have sent me the leather case I ordered at the same time, looks great on the side with no phone in it  laughing at me!! Oh and defo not worth 85 quid more like 30 

[Tom32ka]

I've had the same text. I'm really disappointed. I spent £80 on the case too but £50 voucher isn't going to be of use now

[LeoLongVu]

Yes just received a text saying that it will be 23rd however I suspect I will be longer seeing all of you guys here have the same issues. I am thinking about cancelling and just buy it when its out.