trade in

[Vicky87]

Has anyone used Samsung trade in before? Is it safe?

[HollyB]

My friend traded her phone she said it was good and they took money off her new one 🙂

[ThatGuyMeho]

how does the trade in work is it a postal thing or ...

[Vicky87]

I've just read you get your new handset and then you have 7 days to send them your old one. they send you a postal bag for it.

[Vicky87]

thank you 🙂

[Mike_P]

it's safe and easy - yes. but you can sometimes get a better deal selling through eBay and buying outright.
Just depends on what works for you.

[Gwen92]

Hello , Please help, I received an email from presumably SAMSUNG - MACROEV, asking for more money as my trade in was not up to scratch, i thought it was old but nothing terrible about it. anyway the email looks a little funny, as in it has big colourful writing, and centered in the middle of the screen.  It asks me to email samsung@macroev.com for procedure to send more money, but I looked up macroev and although it is the same address as Exertis, who the phone was sent back to, they would not answer my phonecall. and an email bounced back from info@macroev.com. which was on the website. 

The UK Samsung help desk were not helpful. 

has anyone had to pay more money and how was it done. 

Regards