19-09-2020 12:41 PM - last edited 16-08-2021 03:53 PM by AntS ) in
Hi I have been having network drop outs with my new phone.
22-09-2020 11:57 PM
Let us know how it goes. Mine still active since morning.
23-09-2020 12:10 AM
I had the exactly same issue ( ee network) . Restarting the device would only fix the issue temporarily. But few hours ago I did a network reset and then restarted the phone, since then its been working fine.
23-09-2020 12:19 PM
23-09-2020 12:50 PM
Settings> General Management> Reset> Reset network settings
I haven't had any more dropped connection for over a day now.
25-09-2020 09:18 AM
I am having the same issues but I am on Vodafone so would say its not a carrier issue but a hardware issue
25-09-2020 02:05 PM
I've already done the settings and changes mentioned and after awhile still have the same issues. I've tested with a EE and vodafone sim and it's the same. I've sent the device back to Samsung and I'm awaiting a replacement to see if it's the same
25-09-2020 03:46 PM
28-09-2020 08:58 PM
Guys if u have a 4g sim change your network mode from 5g/lte/3g/2g to lte/3g/2g. Hopefully this should do the trick. Restart the device to get the network back if you had to after changing the mode.
28-09-2020 09:04 PM
28-09-2020 09:12 PM
After resetting the network settings I had no issues until today (after 5days). So I changed the network mode to lte/3g/2g and it started working again. Its a shame I love this phone. But if its not doing what its suppose to do then we'll have to return it.