Is Samsung Support closed down all over the world, or is it only in Norway?

[peter157]

Iv'e been waiting on Live Chat for 4 hours - without any response (awaiting support consultant) and Iv'e been No 1 in line on the phone support for half an hour. Obviously, there are no one working there, hence my question; is the support closed down in all regions or is it only for Norway?

-peter

[jwalla]

I'm in the UK, and called support yesterday twice and got through. I also did live chat and that worked.

[AndrewL]

@peter157: There doesn't appear to be any issues with the Norwegian Support Team, therefore I recommend that you keep trying via the link below, and an advisor will be on hand to assist you further. 

https://www.samsung.com/no/support/

[peter157]

Hi. Andrew

I waited for a support advisor to join the chat for over 4 hours - before I gave up. When calling the support line the system immediately told me I was number 1 in line, then no one picked up the phone for more than half an hour - before I gave up. And now you are telling me that there are no issues with the Norwegian Support team - how can you possibly justify that statement?