Samsung Benefits

[Rajaalert]

Hi i preordered the galaxy z fold 2, I live in the UK, I was under the assumption i would receive the benefits e.g founders card etc, but when I check the benefits app it says there is no benefits as of yet? Can someone help me out please

[AndrewL]

@Rajaalert: If you preordered the Galaxy Z Fold 2 then you are entitled to 4 months of YouTube Premium, as well as gaining access to the Galaxy Z Premier Service. To find out more about both offers, please check the links below.

YouTube offer: https://www.samsung.com/uk/offer/youtube-premium-promotion/

Premier Service: https://www.samsung.com/uk/support/galaxy-z-premier-service/

[Rajaalert]

but not the benefits such as founder card etc?

[AndrewL]

@Rajaalert: It looks like the Founders Card membership offer is only available to customers in the USA. Apologies for any disappointment this may cause. 

[Rajaalert]

bummer, thanks for the quick responses

[GreyMatter]

never had any benefits despite using Samsung for years.

[Rajaalert]

yeah I know but they showed that you would on the live stream which is only for the US though

[Esoqq]

I understand the screen protection offered, but what actually is the Premier Service part of the "Galaxy Z Premier Service and screen protection"?