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Why some of my contacts have been deleted from my George's Galaxy A42 5G?

(Topic created on: 21-10-2021 08:47 PM)
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George1988
Voyager
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I just received a phone call from a friend who I am speaking any other day.
However his name did not show up. I haven't deleted his phone number from the contact app. 
When I went to the bin it showed that some other people phone number and names has been deleted. 
Any ideas? 
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9 REPLIES 9
BandOfBrothers
Samsung Members Star ★★
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Sounds like a glitch to me @George1988 

If this starts to become a regular occurrence then first check if a setting like your Sync is causing this and a Samsung Experience Store  / Samsung Service Centre can take a look too.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Ventor
Samsung Members Star ★★
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@George1988 Hello, do you have another phone with the same Samsung account? In case yes, it is possible that you have deleted contacts on the other phone?
All the best






"The quieter you become-the more you are able to hear..."


George1988
Voyager
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No, not really.. Thank you for your answer
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George1988
Voyager
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Will keep that in mind. Thank you for your answer
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mikey12
Apprentice
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I am seeing this happen as well, I have no other phone or Samsung account but name and numbers are being deleted
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George1988
Voyager
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Strange, isn't it?
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mikey12
Apprentice
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Yes my s21 ultra is deleting names and numbers
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George1988
Voyager
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Don't forget to do back up at least one day of the week
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mikey12
Apprentice
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Yes I am doing that
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