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Why is it that i feel my phone got a little slow. Is it because i dropped it earlier? or no? My phone is SAMSUNGA54

(Topic created on: 13-05-2024 12:25 PM)
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Miracolous1
Journeyman
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I AM WORRIED SO MUCH 

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3 Solutions


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Solution
Robin999
Maestro
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In what respect do you think it has slowed down? Drop on hard/soft surface or liquid. Please use the diagnostic tool in the members app under the support tab, and test all aspects of your device.

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Solution
JAMES4578
Samsung Members Star ★★
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@Miracolous1  if nothing detected in the diagnostic tests or anything apparent should be ok.   Physical damage can slow the device  but if not the case possibly coincidental.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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BandOfBrothers
Samsung Members Star ★★
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What appears to be slowing up on the phone ?

@Miracolous1 try Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

A Samsung Service Centre can assess your phone if necessary. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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3 REPLIES 3
Solution
Robin999
Maestro
Options
In what respect do you think it has slowed down? Drop on hard/soft surface or liquid. Please use the diagnostic tool in the members app under the support tab, and test all aspects of your device.
Solution
JAMES4578
Samsung Members Star ★★
Options

@Miracolous1  if nothing detected in the diagnostic tests or anything apparent should be ok.   Physical damage can slow the device  but if not the case possibly coincidental.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Solution
BandOfBrothers
Samsung Members Star ★★
Options

What appears to be slowing up on the phone ?

@Miracolous1 try Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

A Samsung Service Centre can assess your phone if necessary. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "