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Water droplet symbol

(Topic created on: 02-11-2023 09:51 AM)
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kernowkensa
Journeyman
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Ever since update this warning keeps showing up. I do not have moisture in the charging slot or anything else., can't charge phone as high pitched warning noise if i plug charger in.. how do I stop this. I have restarted phone, left phone off for 5 mins. Gone to settings but no way of disabling this. Please help.
7 REPLIES 7
BandOfBrothers
Samsung Members Star ★★
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Does your model of phone have wireless charging?

If so try that in the interim..

Can you try an alternative charger cord and brick, and use a torch to see if there is any debris inside the charging port of the phone. 

If necessary arrange for the phone to be assessed at a Samsung Service Centre or if not local you may have to send it off to them if this does nkt resolve itself @kernowkensa 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

kim7890
Student
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Mine is the same
kernowkensa
Journeyman
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Nothing to do with charger. Its the phone's recent update glitch
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kernowkensa
Journeyman
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I expect loads will have this problem. Have you found a fix?
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kim7890
Student
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Nope I'm been looking for a new phone tbh
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lozee
Apprentice
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Yes I have this same problem, so annoying it goes off after a couple of hours however I've found that is really slow at charging since the update.
kernowkensa
Journeyman
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No, it goes after about 30 minutes . Only to return some random time later
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